Deadline: December 10, 2024
Winter Rollover
New England Pass and resort-specific season pass products are non-refundable and non-transferable. The Winter Rollover Program is designed to reduce uncertainty and provide flexibility for season pass holders.
2024/25
What is a Rollover?
A rollover freezes the value of your current valid season pass.
Pass value is determined by qualifying factors. If approved, you will receive a rollover credit voucher code. You will use the voucher code to apply the approved pass value toward the purchase of your winter pass valid next season.
Rollover Eligibility
Through December 10, 2024: Within each season, from the date passes go on sale through December 10, you can choose to defer the value of your current valid, unused season pass toward any single season pass available for the following winter season.
After December 10, 2024: Some personal circumstances are eligible for consideration of a rollover of the value of your current valid pass to the next season.
Qualifying Factors After December 10, 2024
- Medical: Prevents use of pass for the remainder of the season; value based on injury/inability date.
- Hardship: Examples include job relocation, military deployment, death in family; value based on submission date.
- No pass rollovers will be given after March 1, 2025.
Pass Rollover Values
| Dates | Maximum Credit/Reimbursement Value |
|---|---|
| Through December 10, 2024 | 100% |
| December 11-31 | 75% |
| January 1-31, 2025 | 50% |
| February 1 - March 1 | 25% |
| After March 1, 2025 | 0% |
Supporting Documentation Required
Please submit supporting documents with this form.
- Medical Rollover: Doctor’s note indicating inability to ski/snowboard due to medical condition, injury, or pregnancy.
- Hardship: Acceptable documents include a job offer letter, lease agreement, and obituary.
How to Redeem Your Rollover Credit
When next year’s season passes go on sale, follow these steps to use your rollover credit toward the purchase of your season pass.
To See Your Rollover Credit
- Log in to your online account
- Click/tap My Account. Choose Vouchers. You’ll see the voucher number underneath ID
- Note the ID code. This code will be used during checkout to apply your rollover credit value toward the purchase of your season pass for next winter.
To Use Your Rollover Credit
- Go to My Account. Copy the ID code
- Select your pass
- At the checkout payment screen, paste the ID code in the Gift Card or Voucher Number box
- Click/tap Apply
You must redeem your credit by November 1 of the winter season of your new pass. Failure to redeem your pass by November 1 may result in forfeiture of your rollover credit voucher for the following season.
2024/25
Frequently Asked Questions
Pass holders can choose to roll over the value of their purchased 2024/25 season pass toward a single season pass available for the 2025/26 winter season through December 10, 2024 for any reason.
The Winter Rollover provides a credit toward the purchase of any 2025/26 New England Pass. It does not provide refunds.
Season passes purchased (and not used) prior to December 10, 2024 are eligible. Season Pass add-on products (including the Ikon Pass, Pleasant Mountain Night Skiing, and Loon Bike Park), New England 2-5 Day, resort ticket packs and frequency cards, promotional products, multi-day tickets, and employee passes are not eligible.
The passholder will receive a credit for the amount paid for their 24/25 season pass. Actual age and/or pass categories for 25/26 passes will apply at the time of the 25/26 pass purchase based on resort policies. The passholder will be responsible for any cost increases if the pass holder is no longer eligible for a pass and/or a pass product is no longer offered.
Pass holders who do not use their passes can request a rollover until December 10, 2024. Any requests made after December 10, 2024 are ineligible.
No. The Winter Rollover is only available for 2024/25 season passes that do not get used prior to December 10, 2024.
No. Rollovers are non-transferable and can be used for the original 2024/25 passholder only.
Yes, you can purchase a different pass. If you decide to buy a lower priced pass product, you will receive a resort gift card with the remaining balance. There is no guarantee that the pass product you purchase in 2024/25 will be available in 2025/26.
No. Add-on products are not eligible for rollover. The Ikon's Adventure Assurance was neither available nor included on this promotional Ikon Base Pass product.
No. If the Ikon Base add-on pass is used or another winter benefit is used, then the Gold New England Pass is considered used and no longer eligible for the rollover benefit.
Please visit our Using Vouchers page for instructions on how to use your rollover credit.